Encourage
In the Encourage phase the focus is on the formulation of a documented Action Plan based on the CBS360 feedback results with a Certified Consultant.
The focus of the 2nd Debrief session is threefold:
- To check-in on where the individual is regarding their feedback results since the first Debrief Session. What stage is the individual in: (1) awareness; (2) ownership; (3) motivation
- To help the individual go to the next stage. Note: without the previous stages being met, it is pointless to develop a concrete action plan.
- To develop an Action Plan from the CBS360 results.
This then paves the way for the coaching process.