Encourage
In the Encourage phase the focus is on the formulation of a documented Team Action Plan based on the CBS360 Group results or the CLS360 Group results.
The focus of the second team workshop session is threefold:
- To check-in on where the Team is regarding their feedback results since the first workshop session. What stage the Team is in: (1) awareness; (2) ownership; (3) motivation
- To help the Team go to the next stage. Note: without the previous stages being met, it is pointless to develop a concrete action plan.
- To develop a Team Action Plan from the CBS360 Group results or the CLS360 Group results.